Your space to manage your gender-affirming journey
Whether you’re just getting started or you’re already well on your way, the GenderGP Hub is here to help make things smooth, simple, and fully in your control. From medication and appointments to blood tests and billing – it’s all in one place.
What Can You Do in the Hub?
Your Transition Pack
As soon as you sign up, we’ll create a personalised Transition Pack just for you.
You can access it anytime through your Hub account – it includes your current treatment plan, blood test results, and personal details.
And don’t worry about paperwork – it updates automatically, so you don’t have to keep filling out forms.
Automatic Prescriptions
Once your medication is approved, your prescription referral is sent out automatically – easy!
You’ll receive a three-month supply, and all you need to do is keep your blood tests and account up to date.
Prescriptions are sent through our trusted partners like Smartway, Clynxx, and licensed prescribing doctors. You can expect your Clynxx token the next working day. Smartway should also email you the next working day to help with your order.
Manage Everything in One Place
Here’s a quick look at the features inside the Hub:
Profile – Keep your name, contact details, and address up to date
Sessions – Book or manage appointments with our team
Payments & Billing – Review your subscription, fees, and update payment info
Medication – Make changes to your plan, adjust doses, or update your preferences
Blood Tests – Order tests, upload results, and keep your treatment plan active
Extra Items – Find helpful extras to support your journey
Frequently Asked Questions
I’m a returning user – do I need to sign up again?
We’ve got you covered! Here’s what to do.
How do I create a Hub account?
Follow our step-by-step guide to get started.
How do I contact someone?
Try our Chatbot – it answers most questions. Need more help? You can always book a session.
How do I change my prescription preference?
Here’s how to do it.
How do I book blood tests through the Hub?
We explain it right here.
How do I upload my blood test results?
This guide will walk you through it.
Are prices changing?
Nope – our pricing is staying the same!