If you don't have a passport, driving licence, visa or other government-issued photo ID but live in the UK, we recommend getting a PASS Card.
Post Office PASS card is an affordable alternative for proving your age. Issued by CitizenCard, it’s just £15 and accepted as official ID across the UK.
What you need before applying
Before you start your application, make sure you have:
A recent photo of yourself
The photo should have similar standards to a passport photograph.
Preferably a plain white background with good lighting and your face clearly visible.
A referee who can vouch for you
The referee must be someone in a recognized profession (for example: teacher, doctor, solicitor, etc).
That person must not be related to you. (Optional but helpful) Some form of photo ID
How to apply
Follow these steps to get your Post Office PASS card:
Go to the application site
Visit the Post Office PASS Card page and click Apply online.
You’ll be redirected to the CitizenCard / PASS application portal.
Fill in your personal details
Enter your full name, date of birth, address, and contact information.
Upload your photo
Use a recent, passport-style photo with a plain background and good lighting.
Provide referee information
Supply the name, profession, and contact details of your referee.
The referee must be a professional (e.g., teacher, doctor, solicitor) and not related to you.
Upload supporting ID (optional)
If you have a passport or driving licence (UK or international), upload a scan or clear photo to assist verification.
Choose your application type
Standard: £15, takes up to 3 weeks.
Urgent: £30, processed within 2 working days.
Pay the application fee
Complete payment securely through the online portal.
Review and submit your application
Double-check your details, photo, and referee information before submitting.
Wait for processing
Standard applications are typically processed within 3 weeks.
Urgent applications should be completed within 2 working days.
Receive your PASS card
Your approved card will be posted to your address once verification is complete.
You can read more about the GenderGP ID Verification process here.