I don't have ID for verification

If you don't have a passport, driving licence, visa or other government-issued photo ID but live in the UK, we recommend getting a PASS Card.

Post Office PASS card is an affordable alternative for proving your age. Issued by CitizenCard, it’s just £15 and accepted as official ID across the UK. 


What you need before applying

Before you start your application, make sure you have:

  1. A recent photo of yourself

    • The photo should have similar standards to a passport photograph.

    • Preferably a plain white background with good lighting and your face clearly visible.

  2. A referee who can vouch for you

    • The referee must be someone in a recognized profession (for example: teacher, doctor, solicitor, etc).

    • That person must not be related to you. (Optional but helpful) Some form of photo ID


How to apply

Follow these steps to get your Post Office PASS card:

  1. Go to the application site

  2. Fill in your personal details

    • Enter your full name, date of birth, address, and contact information.

  3. Upload your photo

    • Use a recent, passport-style photo with a plain background and good lighting.

  4. Provide referee information

    • Supply the name, profession, and contact details of your referee.

    • The referee must be a professional (e.g., teacher, doctor, solicitor) and not related to you.

  5. Upload supporting ID (optional)

    • If you have a passport or driving licence (UK or international), upload a scan or clear photo to assist verification.

  6. Choose your application type

    • Standard: £15, takes up to 3 weeks.

    • Urgent: £30, processed within 2 working days.

  7. Pay the application fee

    • Complete payment securely through the online portal.

  8. Review and submit your application

    • Double-check your details, photo, and referee information before submitting.

  9. Wait for processing

    • Standard applications are typically processed within 3 weeks.

    • Urgent applications should be completed within 2 working days.

  10. Receive your PASS card

    • Your approved card will be posted to your address once verification is complete.


You can read more about the GenderGP ID Verification process here.