No worries – resetting your password is quick and easy! Here’s how to get back into your account:
Step 1: Head to the Hub
Go to the login page for the Hub.
Step 2: Click "Forgot Password?"
You’ll find this link just below the Password field.
Step 3: Enter Your Email
Type in the email address linked to your GenderGP account, then click Reset Password.
If the email matches an account in our system, you’ll see a message confirming that a reset email is on its way to you.
Heads up: If your email isn’t recognized, double-check the spelling. Still stuck? Try our forgotten login guide.
Step 4: Check Your Inbox
Look out for an email from us with a link to reset your password. It might take a few minutes to arrive.
Tip: If it’s been more than 30 minutes, refresh your inbox and check your spam or junk folder – just in case!
Step 5: Reset Your Password
Click the link in the email and choose a new password. After that, you'll be taken back to the login page where you can sign in with your new details.
And that’s it – you’re all set!