How to cancel a session

We get it – plans change! If you need to cancel or move your session, here’s how:

Contacting Your Session Provider

You can reach out directly to your session provider by email.
 Just check your Google Meet confirmation email – you’ll find their contact info along with the link to join your session.


What About Refunds?

To qualify for a refund, please make sure you cancel your session at least 48 hours before your scheduled appointment time.


Still Need a Hand?

No problem! You can:

  • Book a Quick Chat with one of our friendly advisors

  • Or use the Chatbot on our website anytime for instant help