We’re sorry to hear about this situation. Here are your options:
- Information for your doctor: Your Treatment Recommendation and referral letter provide ample information to support your doctor with all your care, prescribing, and monitoring needs. It’s disappointing that they’re unable to support you in this way. If you need a bespoke letter for your doctor, you can request this during a Doctor Consultation or Nurse Consultation.
- Alternative blood test options: If you’re over 16 and not taking (or want to start) spironolactone, you can purchase an at-home finger prick blood test through the GenderGP Blood Test Portal (link and details below). Vitall, the service provider, will send your results directly to your email address.
- Medication without blood tests: If you still need medication but can’t access blood tests, you can request a Treatment Recommendation and we can provide a standard dose to keep you going until results are available for analysis.
Please note that we’re unable to provide a refund for your Blood Test Referral Letter, as we are not responsible for its acceptance. However, we are here to support you and help you navigate these challenges.
If you’re taking spironolactone (or want to start), the finger prick test is not a suitable option as you’ll need an intravenous blood sample to check your potassium level. You can get this through an online blood test service of your choosing, through your GP if they’re willing to help, or at a private clinic/hospital.
When you have your results, please submit them in the Treatment Recommendation form for analysis.