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What is an electronic token and how does it work?

An electronic token, delivered by email or SMS, contains your prescription information. You'll be given a Token ID (a unique ID) to give your chemist. They can download the prescription by confirming it's you with the details on the prescription.

Important Note: These tokens are single-use only. If you use it and the chemist doesn’t dispense for any reason, you can’t re-use it. Before they open your prescription, please make sure your chemist has a stock of the medication and that they're happy to dispense it to you.