What to Do if You Have a Question or Need to Talk to Someone at GenderGP?
Search Knowledge Base First
We strive to share the most up-to-date information via our well-structured, comprehensive, and searchable Knowledge Base. Our FAQs section is highly detailed and updated regularly. It is free and available 24/7. So, we recommend you try searching your query in the Knowledge Base before taking another route.
Use Free Live Chat on Website
You can find the free Live Chat feature on our website, which pops up for use during our normal business hours. Schedule a Quick Chat for £7.99
You can take advantage of our Quick Chat sessions with advisors who are on hand to support you with your queries.
Schedule a Doctor or Nurse Consultation
We recommend you schedule a consultation with a doctor or a nurse if your question is specific and medical in nature and requires advice from a medical professional. Otherwise, Quick Chat is the more efficient option.
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How can I contact you or speak to someone?
The best way to reach someone quickly is to book a Quick Chat session. In the meantime, you're likely to find the answer to your question here on our Knowledge Base (and there are FAQ that answer the most common questions). Unfortunately, since we've ...
Can GenderGP speak to my case worker, parent, social worker, or someone else on my behalf?
Yes, you can ask someone else to consent on your behalf. However, certain conditions must be met: 1. Express permission: In writing or in person, you need to explicitly give your permission for someone to make decisions and discuss your case on your ...
How do I talk to someone about my blood results?
To discuss your blood results and how they impact your gender-affirming care and general health, you can book a Doctor Consultation at your convenience. If you simply need to get your results analysed, please submit them in the Treatment ...
Do I need to have any blood tests before I start with GenderGP?
If you're fit, healthy, and ready to transition, we won't need blood tests from you at the beginning. There are only a couple of exceptions: If you want to use spironolactone as your antiandrogen, you'll need to provide a blood pressure reading and a ...
I need to contact my session provider, where can I find their contact details?
If you need to contact your session provider, you can reach out to them via email. Their email address can be found on the Google Meet booking email, which contains the link to join the call. Note: All providers on the Directory work independently ...