What happens if I disagree with or don't like my Treatment Recommendation?
If you feel that the Treatment Recommendation is wrong for any reason, please submit another request with your preferences and up-to-date blood tests.
Our recommendations are based on published clinical guidelines and best practices. They're the safest recommendations for you. Remember that if you haven't submitted the blood test results required for certain medications, we won't be able to recommend more than a standard dose.
If you'd like a different medication than the one in your Treatment Recommendation, you can book a session with one of the doctors in the Directory. The doctor can then issue a bespoke prescription if they feel it's appropriate.
Note: To use the finger prick test, you need to be 16 or older and not taking spironolactone. Vitall, the service provider, will send your blood test results directly to your email address.
If you're taking spironolactone, you'll need an intravenous blood sample. You can get this through an online blood test service of your choosing, through your GP if they're willing to help, or at a private clinic/hospital.
If you need a Blood Test Referral Letter to advise your GP or healthcare provider, you can purchase one through the Treatment Recommendation form for £20. The letter explains why you need blood tests and which ones you'll need to get (read more here: Obtaining Letters and Reports).
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