The passport office refused my Gender Marker Letter. What should I do?

The passport office refused my Gender Marker Letter. What should I do?

We understand your frustration and are here to help. We recommend checking with your local passport office or relevant agency to confirm the document requirements before purchasing. Neither we nor the Providers on our Directory are liable for external agencies accepting our letters and can't issue refunds once we've provided a service, 

If you need a bespoke Gender Marker Letter, we offer a Gender Marker Letter Session. During this session, you can specify the letter's contents, allowing us to tailor it to your needs. We're committed to helping you get the documentation you require.

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