How can I correct the spelling of my name on my Treatment Recommendation?
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How can I correct the spelling of my name on my letter?
Simply contact your session provider who can make the necessary change for you and re-issue your letter. If the error was on the information originally provided by you and your letter is hand signed and posted, you may be required to pay a postage ...
What is a Treatment Recommendation?
A Treatment Recommendation is a written report, based on a person’s self-submitted personal and health data, which is analysed in accordance with current research, clinical guidelines, and best practice across the world. This, then, creates a ...
Why haven't I received my Treatment Recommendation yet? What went wrong?
If you haven’t received your Treatment Recommendation yet, it could be because of one of the following reasons: For Enrolling Members If you're in the process of enrolling, you need to have your Information Gathering Session (IGS) first. Then, we ...
Why does my document show the wrong name?
All documents, including Treatment Recommendations and letters, are generated based on the information you provide. If there was an error in your request, booking, or account details, the name on the document will reflect that. For more information: ...
How do I receive my Treatment Recommendation from my doctor?
We don't send the Treatment Recommendation to your doctor. Instead, we give it to you, empowering you with global-standard gender-affirming care recommendations (informed by international best practice guidelines) to give to your doctor. Your ...