Do I need to share blood test results with you if I am a returning GenderGP member?
We'll start you on standard doses or continue with any medication doses you are currently taking and review your blood test results when you have them available.
Blood tests should be submitted via the Help Centre when you request your Treatment Recommendation. Simply upload them within the form.
Note: To use the finger prick test, you need to be 16 or older and not taking spironolactone. Vitall, the service provider, will send your blood test results directly to your email address.
If you're taking spironolactone, you'll need a venous blood sample. You can get this through an online blood test service of your choosing, through your GP if they're willing to help, or at a private clinic/hospital.
If you need a Blood Test Referral Letter to advise your GP or healthcare provider, you can purchase one through the Treatment Recommendation form for £20. The letter explains why you need blood tests and which ones you'll need to get (read more here: Obtaining Letters and Reports).
When you have your results, please submit them in the Treatment Recommendation form for analysis.
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What if I have blood test results to share with you but don’t need a prescription?
Visit our Help Centre and complete the Treatment Recommendation form. Submit your blood test results there, select the "Treatment Recommendation" option, and we will send you an updated recommendation for your medication.
Why did I receive an email saying my blood test results were unreadable?
Our system uses advanced APIs to detect and process blood test results. For the best accuracy, we recommend uploading electronically generated PDF files, as they are processed more reliably. Scanned documents or photos of results are acceptable, but ...
How do I get my blood results analysed?
If you'd like us to review your blood test results, please submit a Treatment Recommendation request and upload your most recent results within the form. We will then review your results and use these, your preferences, current medication, and ...
Do I need to pay my set-up fee again if I am a returning GenderGP member?
No, there's no need to pay your set-up fee again if you're returning to our services. Please ensure your subscription is active and set up in the same email address as that which is attached to your payment method. If your old GenderGP account is set ...
My finger prick blood test failed. What should I do?
If your finger prick blood test fails, you can order another test through the below link. Please note that we don't handle blood test transactions and therefore, can't provide refunds. If you need further assistance, please contact the test provider ...