There are many reasons why GPs don’t feel able to treat trans people.
These reasons can vary from prejudice and religion to a general belief that they lack the knowledge to do so, and a lack of training resources available.
Prejudice or personal belief shouldn’t ever be accepted as a valid reason not to treat a person, whatever their medical needs. Lack of specialist knowledge is also becoming less accepted as an argument against helping trans people.
Fortunately, we’re seeing more GPs learning about the subject. As their knowledge and confidence grow, they’ll feel more comfortable helping trans people, if not directly then with the support of a gender specialist.