Why can’t I use Clynxx if I’ve been prescribed two strengths of oestrogen patches (e.g., 150mcg or 250mcg)?

• Related Articles

• What if I want to take two different formulations of medicine (e.g. pills and patches or gels and injections)?

  There's no evidence that this has any benefits and the current clinical guidelines don't recommend this. The blood test results would be unclear as to which preparation should be increased or decreased. We recommend that you use a single formulation ...

• Can I learn more about the e-prescription service Clynxx?

  You can learn more about our prescribing platform, Clynxx, by visiting the Clynxx website.

• I'd like an electronic prescription token from Clynxx (not Smartway). What should I do?

  If you don't want to use Smartway, simply don't engage with the link that Smartway sent you and your token will be created in Clynxx within 10 days.

• My pharmacist said they can’t dispense an electronic prescription for a Schedule 4 Controlled Drug (i.e. testosterone). What can I do?

  In the UK, prescriptions for Schedule 2, 3, and 4 Controlled Drugs can be dispensed using an electronic prescription. Testosterone is considered a Schedule 4 Controlled Drug. GenderGP and Clynxx follow all the regulations set out in Human Medicines ...

• Why won't my Clynxx login work?

  If your Clynxx login credentials aren't working, visit the Clynxx website and, if you're unable to resolve the issue by changing your password, please contact Clynxx support.