What should I do if there is a problem with my Treatment Recommendation or prescription?
If something seems like it needs correction on your Treatment Recommendation or prescription, we recommend that you resubmit your Treatment Recommendation request.
If you wish to discuss it with a person, you can book a Quick Chat Session or chat with an agent via our website's Live Chat.
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What is a Treatment Recommendation?
A Treatment Recommendation is a written report, based on a person’s self-submitted personal and health data, which is analysed in accordance with current research, clinical guidelines, and best practice across the world. This, then, creates a ...
Why have I received a Treatment Recommendation but not a prescription? What happened?
When you submit the form, you're asked whether you'd like a prescription. If you only tick the box saying you want a Treatment Recommendation and you don't ask for a referral to an independent prescriber, you won’t receive a prescription.
How do I get a prescription for my medication with GenderGP's Treatment Recommendation?
Our algorithm uses your personal information and preferences along with international best practices to generate a personalised Treatment Recommendation. The recommendation will include suggestions for medication and information about any blood tests ...
What can I do with a Treatment Recommendation?
One option is to give the Treatment Recommendation to your doctor. Your doctor can then use it to make an informed prescription choice. Or, if you don’t have a doctor, you can use one of our independent prescribers in the Directory and use your ...
Can a healthcare professional issue a bespoke Treatment Recommendation?
The GenderGP Treatment Recommendation is generated through algorithms that analyse your personal and medical history in conjunction with clinical guidelines, best practices, and evidence-based research from experts in the field. This automated ...