What should I do if my prescription medication is lost or stolen?
If your prescription medication is lost or stolen, please submit a new Treatment Recommendation request to get a replacement.
You may also want to consider filing a police report, especially if the medication is a controlled substance like testosterone. To prevent future incidents, make sure to use secure storage methods for your medication.
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My paper prescription has been lost, stolen, or damaged. What should I do?
If you need another prescription, as yours has been lost, stolen, or damaged, you should submit another Treatment Recommendation request. You'll need to pay the fees again, as this is what pays the independent prescriber and the postage of paper ...
How do I get a prescription for my medication with GenderGP's Treatment Recommendation?
Our algorithm uses your personal information and preferences along with international best practices to generate a personalised Treatment Recommendation. The recommendation will include suggestions for medication and information about any blood tests ...
What happens if my paper prescription doesn’t arrive? What should I do?
If your prescription doesn’t arrive within two weeks, please submit another application as we'll need to resend the prescription. Unfortunately, you'll have to pay the fee again, as this is what pays the doctor and the postage. We aren't responsible ...
Can I request a specific brand for my medication prescription?
Within our Treatment Recommendation request form, we list our brand recommendations, including those that are country-specific. If you can’t find the brand you wish to receive, you’re welcome to book a Doctor Consultation, where you can request a ...
Can I get a paper prescription?
Yes, you can. However, it's best to check with your local pharmacy that they are comfortable in receiving private prescriptions from EU doctors for gender-related medication. Many pharmacies are anxious and ill-informed which can lead to embarrassing ...