What should I do if my lab results are not showing up in my account?
For now, submit your blood results with your Treatment Recommendation request to get the most up-to-date recommendations.
We are currently in the process of developing a member portal where you'll be able to view your blood results inside your account.
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How do I talk to someone about my blood results?
To discuss your blood results and how they impact your gender-affirming care and general health, you can book a Doctor Consultation at your convenience. If you simply need to get your results analysed, please submit them in the Treatment ...
How do I get my blood results analysed?
If you'd like us to review your blood test results, please submit a Treatment Recommendation request and upload your most recent results within the form. We will then review your results and use these, your preferences, current medication, and ...
Why did I receive an email saying my blood test results were unreadable?
Our system uses advanced APIs to detect and process blood test results. For the best accuracy, we recommend uploading electronically generated PDF files, as they are processed more reliably. Scanned documents or photos of results are acceptable, but ...
What if I have blood test results to share with you but don’t need a prescription?
Visit our Help Centre and complete the Treatment Recommendation form. Submit your blood test results there, select the "Treatment Recommendation" option, and we will send you an updated recommendation for your medication.
Do I need to share blood test results with you if I am a returning GenderGP member?
We'll start you on standard doses or continue with any medication doses you are currently taking and review your blood test results when you have them available. Blood tests should be submitted via the Help Centre when you request your Treatment ...