What should I do if I encounter problems with the dispensing of my electronic prescription?
On occasion, a pharmacist may refuse to dispense medication if they are unfamiliar with it. If you encounter this situation, we suggest contacting other local pharmacies.
Check their stock availability and confirm they can dispense the medication prescribed.
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Where can I get my FreeRX electronic prescription dispensed?
As we provide our services to members across many parts of the world, the availability of pharmacies to dispense your medication will vary depending on your location. However, your FreeRX electronic prescription can often be dispensed from a range of ...
What's an electronic FreeRX prescription and how do I use it?
An electronic prescription is a digital version of a paper prescription. Instead of a physical copy, the prescription is sent to you electronically for dispensing at your chosen pharmacy. This eliminates the need for paper prescriptions, reduces the ...
Does dispensing quantity matter: for example, nine 28-tablet packs versus three 84-tablet packs?
In short, the dispensing quantity depends on the pharmacist and the dispensing software they use. At the end of the day, there isn't a single correct answer for how much to dispense. Although electronic prescription software helps make things easier ...
Can I print my FreeRX electronic prescription sent to me via Clynxx?
No. Members shouldn't print or download their electronic prescription received in the email/text, as this will invalidate their prescription. You'll incur an extra charge when requesting a replacement. Electronic prescriptions can ONLY be opened and ...
I paid for a paper prescription. I'd like an electronic prescription token instead. What should I do?
To request an alternative prescription format, please submit a new Treatment Recommendation request. Ask, again, for a referral to an independent prescriber and, this time, select the electronic token option. You will need to make payment for the ...