What should I do if I encounter an issue with the GenderGP website?
If you encounter a problem with the GenderGP website, please book a Quick Chat and we'll do our best to walk you through whatever issue is occurring.
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Can a healthcare professional issue a bespoke Treatment Recommendation?
The GenderGP Treatment Recommendation is generated through algorithms that analyse your personal and medical history in conjunction with clinical guidelines, best practices, and evidence-based research from experts in the field. This automated ...
What should I do if I encounter problems with the dispensing of my electronic prescription?
On occasion, a pharmacist may refuse to dispense medication if they are unfamiliar with it. If you encounter this situation, we suggest contacting other local pharmacies. Check their stock availability and confirm they can dispense the medication ...
I had an issue with my session/session provider. What should I do?
All providers on our Directory are hand-selected to ensure they bring you the best possible service. We carefully review their competency, understanding, knowledge, empathy, and qualifications to strive for the highest service standards. However, we ...
The practitioner couldn't collect blood during my blood test that I booked via your website. What should I do?
If your blood test fails, you can arrange another blood test appointment and try again. You could also opt for a home blood test kit, which is a finger prick test. Please note that we don't handle blood test transactions and, therefore, can't provide ...
What is different about GenderGP's counselling providers?
While some counsellors may claim to be experienced in helping with feelings surrounding gender, many are very new to this area. All of the counsellors we work with are qualified and registered with the BACP or the equivalent, and work to the highest ...