What is the process for updating my personal information on GenderGP?
Simply provide us with your most up-to-date personal information when submitting your next Treatment Recommendation request.
However, please remember that your payment email address is your unique identifier with GenderGP. We ask that when you submit your request, you include the email address to which you’d like to receive correspondence AS WELL AS the payment email address you use (in the payment email field).
This is extremely important because we need your payment email address so our system can reconcile your account and locate your fee and subscriptions payments.
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How secure is my personal and medical information with GenderGP?
To keep data secure, we implement a multi-layered approach that includes robust encryption protocols, regular software updates, and comprehensive access controls. All sensitive information is encrypted both in transit and at rest, ensuring that ...
Will my personal information be safe with electronic prescriptions?
Yes, electronic prescriptions are designed with security in mind. All prescription information is encrypted and securely transmitted within our prescribing software. Additionally, electronic prescriptions are subject to strict data privacy ...
What's the difference between GenderGP and the Directory?
GenderGP and the Directory are two separate entities. GenderGP provides a service that allows each member to use its algorithm to generate a personalised Treatment Recommendation for gender-affirming medical care, based on personal information, ...
How long does it take to get a Treatment Recommendation from GenderGP?
Technically, the Treatment Recommendation is generated immediately after you provide your information and preferences. However, you'll need to complete all required steps (i.e. the Information Gathering Session, paying your fees, and submitting any ...
What information will be shared in a Gender Marker Letter?
A Gender Marker Letter confirms that you fulfil the criteria for Gender Incongruence according to the ICD-11 classification and HA60 "Gender incongruence of adolescence or adulthood". It states that you wish to update your legal documents to support ...