What if the pharmacy doesn’t have stock of my medication?
If your pharmacy doesn't have the medication in stock, we understand it can be frustrating, but unfortunately, we can't influence the pharmacy's stock control.
Here’s what you can do:
- Check the country supply: Not all brands of medication are available in every country, make sure you are choosing one that is available in your country.
- Contact another pharmacy: Many pharmacies can order medications quickly, so checking with another pharmacy nearby might be an option.
- Request a new Treatment Recommendation: If you need a new prescription due to stock issues, simply submit a new Treatment Recommendation request through our platform.