The practitioner couldn't collect blood during my blood test that I booked via your website. What should I do?
If your blood test fails, you can arrange another blood test appointment and try again. You could also opt for a home blood test kit, which is a finger prick test.
Please note that we don't handle blood test transactions and, therefore, can't provide refunds. If you need further assistance, please contact the test provider directly.
Note: Your blood test results will be sent directly to your email address. If you want your results analysed, please submit them in the
Treatment Recommendation form and we'll check them for you.
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My finger prick blood test failed. What should I do?
If your finger prick blood test fails, you can order another test through the below link. Please note that we don't handle blood test transactions and therefore, can't provide refunds. If you need further assistance, please contact the test provider ...
What if I have blood test results to share with you but don’t need a prescription?
Visit our Help Centre and complete the Treatment Recommendation form. Submit your blood test results there, select the "Treatment Recommendation" option, and we will send you an updated recommendation for your medication.
I think my blood test was contaminated by my gel. What do I do?
If you feel that your hormone level in the blood tests is wrong, please arrange to repeat the test to ensure that your dosage is safe and effective. For members and non-members above age 16, you can order a finger-prick blood test through the ...
Do I need to share blood test results with you if I am a returning GenderGP member?
We'll start you on standard doses or continue with any medication doses you are currently taking and review your blood test results when you have them available. Blood tests should be submitted via the Help Centre when you request your Treatment ...
What do I do if I don’t have blood tests and can’t get them?
You can still request a Treatment Recommendation, but you'll be recommended a standard, safe-level dose to make sure you can continue your medication safely. More Information: Essential Blood Tests for Hormone Therapy: A Comprehensive Guide, ...