1. Introduction

At GenderGP, we are dedicated to fostering a safe and respectful environment for all our team members as well as the team members of independent providers and partners with whom we work. We recognise the detrimental impact that online written and verbal abuse can have on our team's and our partners' team's wellbeing and morale. This policy outlines our commitment to addressing and preventing online abuse directed towards our team and partner team members.

2. Definition of Online Written and Verbal Abuse

Online written and verbal abuse encompasses any form of disrespectful, harassing, threatening, or offensive communication directed towards GenderGP team and partner team members through digital channels. This includes, but is not limited to:

• Offensive or derogatory comments posted on social media platforms, forums, or review sites.
• Abusive emails, messages, or comments sent directly to team or partner team members.
• Threatening or harassing communications directed towards team or partner team members during video consultations.

3. Zero-Tolerance Approach

GenderGP maintains a zero-tolerance approach towards online written and verbal abuse directed towards our team and partner team members. We believe that every team member and partner team member deserves to work in an environment free from abuse, harassment, or discrimination. We expect all members of our community to adhere to this standard of conduct.

4. Reporting Procedures

Team members and partner team members who experience online written and verbal abuse are encouraged to report the incident to their line manager, supervisor, or the HR department promptly. Reports can be made verbally or in writing, and confidentiality will be respected throughout the process.

5. Investigation Process

Upon receiving a report of online written and verbal abuse, GenderGP will initiate a thorough investigation into the incident. This investigation will be conducted promptly, impartially, and with sensitivity towards the affected team member(s) or partner team member(s). It may involve collecting evidence, interviewing witnesses, and consulting with relevant parties.

6. Disciplinary Action

If the investigation confirms that online written and verbal abuse has occurred, GenderGP will take appropriate disciplinary action against the perpetrator(s). Disciplinary measures may include verbal or written warnings, suspension, termination of services, and legal action if necessary.

Conclusion

GenderGP values the wellbeing and dignity of every team member and partner team member and is committed to creating a supportive and respectful environment for all. Through the implementation of this policy, we aim to foster a culture where online written and verbal abuse is not tolerated, and our team members and partner team members feel empowered to stand up against abuse and support one another.