My Fertility Referral Letter wasn't accepted. What should I do?
We understand your frustration and are here to help. While neither we nor the providers on our Directory are liable for external agencies accepting our letters and can't issue refunds once we've provided a service, we recommend contacting your session provider directly for further guidance.
Be sure to check with the healthcare provider you want a referral for and confirm the document requirements before purchasing. During your Fertility Referral Session, you can specify the letter's contents, allowing your session provider to tailor it to your needs. We're committed to helping you get the documentation you require.
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