How often can I request a prescription?
You can request a referral to an independent prescriber for a prescription once every three months, per medication. This is to ensure the safe and responsible use of medications. GenderGP monitors prescriber referral requests closely to comply with legal and safety guidelines. Over-ordering or requesting multiple prescriptions in a short period could raise concerns and result in the suspension of your access to the service. This three-month interval allows for safe management of your treatment while ensuring that medications are prescribed in line with clinical guidelines.
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Can I request a specific brand for my medication prescription?
Within our Treatment Recommendation request form, we list our brand recommendations, including those that are country-specific. Once you’ve confirmed the available brand in your local pharmacy, simply choose that brand when you make your Treatment ...
How long does it take to process a prescription request?
Following submission of your Treatment Recommendation request, you can expect to receive your electronic prescription token or Smartway payment link the next working day (Monday through Friday except for public UK holidays). Before submitting, please ...
How can I get a prescription refill through GenderGP?
To request a new referral for a prescription, please submit a Treatment Recommendation request.
Where will you deliver my paper prescription?
By default, your paper prescription will be sent to the name and address provided in your account details. However, if you wish to have it delivered to an alternative address, please specify this information during your Prescription Request using the ...
I paid for a paper prescription. I'd like an electronic prescription token instead. What should I do?
To request an alternative prescription format, please submit a new Treatment Recommendation request. Ask, again, for a referral to an independent prescriber and, this time, select the electronic token option. You will need to make payment for the ...