How do I know if my prescription has been sent to the pharmacy?

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• Can I print my FreeRX electronic prescription sent to me via Clynxx?

  No. Members shouldn't print or download their electronic prescription received in the email/text, as this will invalidate their prescription. You'll incur an extra charge when requesting a replacement. Electronic prescriptions can ONLY be opened and ...

• The pharmacy wants to know the reason I was prescribed my medication/given my diagnosis. What should I do?

  You can take your Treatment Recommendation with you to the pharmacy as evidence to support your diagnosis/the reason for your prescription. Check out the following resources for help: Maximising the Potential of Treatment Recommendation How do I get ...

• Ensuring Your Pharmacy Has the Right Medication for Your Treatment

  The database of medications we pull from to create your Treatment Recommendation includes the most commonly prescribed and dispensed brands used in gender-affirming healthcare. However, we understand there may be some medications unavailable in ...

• How do I change the pharmacy for my prescription with GenderGP?

  Once we’ve referred you to a prescriber and you’ve received your prescription, you’re welcome to take your prescription to any pharmacy of your choice. If you wish to change the way you receive your subscription (i.e. paper or electronic), please ...

• The pharmacy didn't dispense and I need another prescription. What should I do?

  Occasionally, a pharmacist might only dispense medication if they are familiar with it. They also might not have the medication in stock or choose not to accept the prescription type you present them with for their own reasons. If you encounter this ...