How do I change the email address associated with my GenderGP account?

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• How can I update my email address in my GenderGP account?

  Your payment email address is your unique identifier with GenderGP. If you’d like to update the email you use for correspondence, you can do so easily by entering it on your next Treatment Recommendation request (for your Treatment Recommendation and ...

• What do I do if my GenderGP subscription is under my old name or email address?

  If the email attached to your payment method is now different than the one you used for your GenderGP account, we won't be able to locate you in our member database. Please update your subscription details through the Stripe portal to make sure ...

• I want to change the name on my GenderGP account. How do I accomplish this?

  We ask you for two names: the one you like to be called by and the one that appears on your legal ID cards. This helps to identify you, if necessary, when using your prescription online. If either of these names change, simply use your new name on ...

• On my new Treatment Recommendation, why did my dose change?

  When you submit your blood test results, your dose is calculated in line with the testosterone and estrogen levels. This can result in a change - an increase or decrease - of hormones and blocker doses. If your blood tests are due and you don't have ...

• How do I access a recommendation from GenderGP?

  Fill in this form, and please note the following: If you have yet to have received a recommendation from GenderGP, or a prescription from one of our independent prescribers, please follow the enrollment route and choose ‘I am waiting to start…’ ...