How is the Information Gathering Session (IGS) held and how long does it last?

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• What is an Information Gathering Session (IGS)? Why is it necessary?

  After a new member joins GenderGP, our health advisor carries out an Information Gathering Session (IGS) over video chat. The IGS enables us to meet you face to face, learn more about your situation, and understand how we might be able to help. The ...

• How do I book my Information Gathering Session (IGS)?

  Simply book your IGS through the link, choose when you want to have your session, and who you'd like to have it with. It's a very straightforward process! You can choose to have your session with a doctor or a counselor to a psychotherapist or an ...

• Instead of an Information Gathering Session (IGS), can I use a formal diagnosis from GenderGP/another provider?

  Our systems are based on informed consent. The purpose of the IGS and Capacity to Consent sessions is to confirm that you meet the ICD-11 for a diagnosis of gender incongruence and that you have the capacity to give informed consent to medical ...

• Does a young person’s parent need to be present with them for the Information Gathering Session (IGS)?

  If a young person has the capacity and ability to ask their own questions and make their own decisions, they're quite able of having their IGS session themselves. If their parents aren't supportive or helpful, a young person may feel better on their ...

• What are your consent sessions (IGS and Capacity to Consent)?

  Everyone over 16 who joins our service will have an Information Gathering Session (IGS). The purpose of this session is to check your understanding and get a feel for your wishes and your preferences. It is not a pass-fail situation. However, if we ...