In the ever-evolving landscape of health and wellbeing, one thing remains constant: the commitment to providing the best possible options for our members. As part of our ongoing efforts to enhance the quality of care and streamline the process for our members, we have made a significant change in how we provide support, knowledge and information with your doctor.

Out with the Old: Shared Care Agreements

Traditionally, we have relied on shared care agreements as a means to coordinate your transition journey. These agreements served as collaborative documents, outlining the responsibilities and roles of various healthcare providers involved in your care. While in some cases they have been effective in ensuring that your needs are met, we recognise that the time has come for a more unified approach.

In with the New: Treatment Recommendations

Moving forward, we are shifting our focus from shared care agreements to a more personalised and person-centered approach – Treatment Recommendations. So, what exactly are Treatment Recommendations, and why are we making this change?

What is a Treatment Recommendation?

A Treatment Recommendation is a comprehensive report meticulously crafted to cater specifically to your individual circumstances. It’s not just about giving information and advice; it’s about understanding you as a whole person—your goals, your history, your choices, and your current clinical needs.

Once you have been through our Assessment and Informed Consent Enrolment Process, we will issue you with a Treatment Recommendation which you can give to your healthcare provider to help them feel empowered to prescribe and monitor in accordance with International Clinical Guidelines and best practice from across the world.

The Power of Personalisation

In the world of healthcare, one size certainly does not fit all. That’s why we’re embracing Treatment Recommendations. Here’s why:

1. Your Voice Matters: Your wishes and preferences are invaluable in shaping your healthcare journey. We believe in listening to you and considering your own goals and wishes when making recommendations.

2. Tailored to You: Each Treatment Recommendation is tailored to your personal circumstances, ensuring that your care plan aligns seamlessly with your life, your goals, and your comfort.

3. Guided by Best Practices: While personalised, these recommendations are rooted in the latest clinical guidelines and best practices, ensuring that your care remains in line with the highest standards of healthcare.

4. A Collaborative Approach: It’s not just about you and us—it’s a collaboration. Treatment Recommendations are designed to encourage shared decision-making between you and your healthcare team so they can make the best decisions for you.

Treatment Recommendations: A Personalised Approach

Treatment Recommendations represent a more tailored and person-specific way of guiding your healthcare journey. Instead of relying solely on agreements among healthcare providers, this approach centres around you and your unique needs and preferences.

Why the Change?

• Empowering You: Treatment Recommendations empower you to take a more active role in your healthcare decisions. They provide you with clear guidance on the recommended treatments and interventions based on your medical history, goals, and preferences.
• Streamlined Communication: While shared care agreements were valuable in fostering collaboration among healthcare providers, they could sometimes lead to complexity and confusion. Treatment Recommendations simplify communication by providing a comprehensive plan designed with your best interests in mind.
• Enhancing Efficiency: This approach streamlines the decision-making process, reducing administrative burdens and allowing healthcare providers to focus more on delivering your care. It also ensures that your treatment plan remains up-to-date and aligned with your evolving needs.
• Flexibility: Treatment Recommendations offer flexibility, recognising that your healthcare journey may involve adjustments and personalized changes along the way. This adaptability ensures that your care remains responsive and tailored to your specific circumstances.

Treatment Recommendations

Your Treatment Recommendation will cover the following essential topics to allow your doctor to make the best decisions for you:

• Personal details – about you
• Your evaluation – who you are and why you need this care
• Informed consent – your options, your consent
• Medication recommendations – in line with best practice
• Monitoring recommendations – to keep you well
• Follow up recommendations – to check in with you
• Lots of information – to support your doctor and help them understand the power of gender-affirming therapy