Can I request a specific brand for my medication prescription?

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• How long does it take to process a prescription request?

  Following submission of your Treatment Recommendation request, you can expect to receive your electronic prescription token or Smartway payment link the next working day (Monday through Friday except for public UK holidays). Before submitting, please ...

• What should I do if my prescription medication is lost or stolen?

  If your prescription medication is lost or stolen, please submit a new Treatment Recommendation request to get a replacement. You may also want to consider filing a police report, especially if the medication is a controlled substance like ...

• What if the pharmacy doesn’t have stock of my medication?

  If your pharmacy doesn't have the medication in stock, we understand it can be frustrating, but unfortunately, we can't influence the pharmacy's stock control. Here’s what you can do: Check the country supply: Not all brands of medication are ...

• Medication prices are too high, so I'd like to use another prescription at a different pharmacy. What should I do?

  To request a new prescription, please submit a new Treatment Recommendation request. Ask for a referral to an independent prescriber and select either a Clynxx electronic prescription token or a paper prescription from the form. You can use these at ...

• How do I get a prescription for my medication with GenderGP's Treatment Recommendation?

  Our algorithm uses your personal information and preferences along with international best practices to generate a personalised Treatment Recommendation. The recommendation will include suggestions for medication and information about any blood tests ...